Privacy Policy

Effective Date: August 20, 2026
Last Updated: August 20, 2026

The Smoke House Restaurant (“The Smoke House,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.smokehouse1946.com, join our mailing list, make a purchase through our online store, submit an employment application, contact us, inquire about a private event, visit our restaurant, or otherwise interact with us.

This Privacy Policy applies to personal information collected through our website and certain information collected in connection with visits to our physical restaurant, including security camera footage.

1. Information We Collect

The information we collect depends on how you interact with The Smoke House.

Information You Provide to Us

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping address
Preferred or requested event dates
Private-event inquiry and event-planning information
Order and transaction information
Gift certificate recipient and shipping information
Communications and messages you send to us
Information submitted through forms on our website

Purchases and Payment Information

When you purchase gift certificates, food products, merchandise, event tickets, or other items through our website, we may collect information necessary to process and fulfill your order, including your name, contact information, billing and shipping information, items purchased, transaction amount, and order history.

Our website and online store are operated using Wix. Payments made through our website are processed through Wix Payments and/or payment processing partners made available through Wix.

Payment processors may collect payment card, billing, and other financial information necessary to complete a transaction. We do not intend to directly store your complete credit or debit card information.

Gift Certificates and Orders Sent to Others

If you purchase a gift certificate or other product for another person, we may collect information you provide about the recipient, such as the recipient's name, shipping address, and any message or note you ask us to include.

Please provide another person's information only when you are authorized to do so.

Private Event Inquiries

If you request information about hosting a private event at The Smoke House or select an option asking us to contact you regarding a private event, we may collect information you provide through our website, including:

Your name
Email address
Phone number
Preferred or requested event date
Information about your event
Other information, questions, or special requests you choose to provide

We use this information to respond to your inquiry, contact you by email or telephone, discuss availability and event options, prepare or coordinate your event, provide requested information or estimates, and maintain appropriate records regarding event inquiries and bookings.

Submitting a private-event inquiry does not automatically enroll you in promotional email marketing unless you separately choose to subscribe or otherwise consent to receive marketing communications.

Information submitted through our website may be processed and stored through Wix and other service providers we use to manage website forms, communications, and event inquiries.

Employment Applications

If you apply for employment through our website, we may collect information you provide in connection with your application, such as:

First and last name
Email address
Phone number
Availability or requested start date
Résumé or link to a résumé
Employment and education information contained in your résumé
Other information you choose to provide as part of your application

We use this information to evaluate and respond to employment applications, communicate with applicants, and for related recruiting, hiring, administrative, recordkeeping, and legal purposes.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and use of the website, including:

IP address
Browser and device information
Operating system
Approximate geographic location
Pages viewed
Website interactions
Referring website or traffic source
Dates and times of visits
Information about how visitors navigate and use our website

This information may be collected through cookies and similar technologies.

2. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you make a purchase, join our mailing list, contact us, submit a private-event inquiry or other website form, purchase a gift certificate, or apply for employment;
Your browser or device, when you visit or interact with our website;
Cookies and similar technologies used on our website;
Our service providers, including Wix, payment processors, Google Analytics, and other companies that help us operate our website and services;
Other people, when someone purchases a gift certificate or product for you or otherwise provides your information at your direction or for purposes of fulfilling a transaction; and
Security cameras at our physical restaurant, as described below.

3. How We Use Personal Information

We may use personal information to:

Operate and maintain our website and online store
Process payments and transactions
Process, fulfill, and ship purchases
Deliver or fulfill gift certificates
Communicate with you about purchases or orders
Respond to, communicate about, and manage private-event inquiries and bookings
Provide customer service and respond to inquiries
Send restaurant news, promotions, events, menu updates, and special offers when you have subscribed to our mailing list
Administer our mailing list
Evaluate and respond to employment applications
Maintain the safety and security of our restaurant, guests, employees, and property
Investigate accidents, incidents, suspected theft, fraud, or other security matters
Understand how visitors find and use our website
Analyze website traffic and performance
Improve our website, products, services, and customer experience
Maintain appropriate business, transaction, and accounting records
Enforce our terms, policies, and agreements
Comply with applicable laws and legal obligations
Protect the rights, property, safety, and security of The Smoke House, our guests, customers, employees, and others

4. Email Marketing

If you sign up for our mailing list, we may send you emails about restaurant news, special offers, events, promotions, menu updates, and other information about The Smoke House.

Our website and email marketing services are operated through Wix.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Unsubscribing from promotional emails will not prevent us from sending non-promotional communications when necessary, such as order confirmations, gift certificate communications, private-event communications, or responses to requests you send us.

5. Wix

Our website is hosted and operated using the Wix platform. We use Wix services to support functions that may include website hosting, our online store, payments, customer information, website forms, and email marketing.

As a result, information you provide through our website may be collected, stored, or processed by Wix and its service providers as necessary to provide those services.

Wix's processing of information is also subject to its own applicable privacy policies, terms, and security practices.

6. Security Cameras at Our Restaurant

For the safety and security of our guests, employees, restaurant, and property, The Smoke House uses video surveillance cameras in and around portions of our physical premises.

These cameras may capture images or video of guests, employees, vendors, and other individuals who enter or are present at our restaurant.

We may use surveillance footage to:

Help maintain the safety and security of our guests and employees
Protect our restaurant and property
Prevent, detect, or investigate theft, fraud, vandalism, or other unlawful activity
Investigate accidents, incidents, disputes, or security concerns
Respond to lawful requests from law enforcement or other government authorities
Establish, exercise, or defend legal claims

Surveillance footage is retained only for as long as reasonably necessary for security, operational, or legal purposes. Certain footage may be retained for a longer period when it relates to an accident, investigation, dispute, legal claim, law enforcement request, or other matter requiring preservation.

We do not use restaurant security cameras for the purpose of sending you marketing communications.

7. Google Analytics

We use Google Analytics to help us understand how visitors find, access, and use our website and to measure website traffic and performance.

Google Analytics uses cookies and similar technologies to collect information about interactions with our website. Depending on our configuration and your consent choices, this information may include:

Browser and device information
Approximate geographic location
Pages viewed
Website sessions and interactions
Referring websites or traffic sources
Dates and times of visits
Information used to distinguish visitors and sessions

Google Analytics may use cookies such as _ga, which is used to distinguish visitors, and _ga_<container-id>, which may be used to maintain session information.

Google Analytics cookies may remain on your device for varying periods depending on the cookie, our configuration, your browser settings, and your consent choices.

Google may process information collected through Google Analytics in accordance with Google's own privacy policies and terms.

We use Google Analytics information to better understand the use and performance of our website and to improve our website, services, and customer experience.

Google provides privacy controls that may allow users to limit certain Google Analytics data collection, including the Google Analytics opt-out browser add-on.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly, maintain security, remember preferences, process transactions, monitor website performance, and understand how visitors use our website.

Cookies are small data files that may be placed on your browser or device when you visit a website. Some cookies are necessary for our website to function, while others support analytics and performance.

Essential and Security Cookies

Because our website is operated through Wix, Wix may place cookies necessary for website functionality, security, session management, and related services.

These may include cookies such as:

svSession, which may be used for session and website functionality;
XSRF-TOKEN, which is used for website security and protection against cross-site request forgery; and
Other cookies necessary to operate our website, online store, forms, payments, and related Wix services.

Because these cookies support essential website functionality and security, disabling them may cause portions of the website to function improperly.

Performance and Analytics Cookies

Wix and other service providers may also use cookies and similar technologies to monitor website performance, stability, errors, and usage.

These may include technologies such as SSR-caching and fedops.logger.sessionId, depending on the Wix services and features being used.

We also use Google Analytics cookies, including cookies such as _ga and _ga_<container-id>, to help distinguish visitors or sessions and understand how our website is used.

Cookie Duration

Some cookies are session cookies, which generally expire when your browsing session ends. Others are persistent cookies, which may remain on your device for a specified period or until deleted.

Certain Google Analytics cookies may remain on a device for an extended period, subject to Google's practices, our configuration, your consent choices, and your browser settings.

The particular cookies used by our website and their duration may change as Wix, Google, or other services update their technologies or as we modify the services used on our website.

Managing Your Cookie Preferences

Where available, you may manage non-essential cookies through the cookie consent controls provided on our website.

You may also use your browser settings to block or delete cookies. Please be aware that blocking certain cookies may affect the availability or functionality of parts of our website.

Your choices regarding cookies may apply only to the particular browser or device on which you make those choices.

9. Changes to Analytics and Advertising Technologies

We may change the analytics, measurement, or other technologies used on our website from time to time.

We currently use Google Analytics as described in this Privacy Policy. We do not currently use Google Ads remarketing or other third-party advertising trackers for cross-context behavioral advertising.

If we begin using remarketing, targeted advertising, or similar advertising technologies in the future, we will update this Privacy Policy and our cookie or privacy controls as appropriate to describe those practices and provide any choices required by applicable law.

10. Do Not Track and Privacy Preference Signals

Some web browsers provide a “Do Not Track” (“DNT”) signal that allows users to express a preference regarding online tracking. Because there is not a universally accepted standard governing how websites should respond to traditional DNT signals, our website may not respond to traditional DNT signals.

Some browsers and browser extensions also support legally recognized opt-out preference signals, such as Global Privacy Control (“GPC”).

Where applicable law requires us to recognize and honor a valid browser-based opt-out preference signal, we will process the signal as required by applicable law.

Third-party services used on our website, including Wix and Google Analytics, may collect information through cookies and similar technologies as described in this Privacy Policy and in accordance with their respective privacy practices.

You can also manage certain tracking technologies through the cookie consent controls available on our website and through your browser settings.

11. How We Disclose Personal Information

We may disclose personal information to service providers and other parties that help us operate our restaurant, website, and business.

These may include providers that assist with:

Website hosting and operation
Online store functionality
Payment processing
Gift certificate transactions
Email marketing
Website analytics
Shipping and order fulfillment
Forms and employment applications
Private-event communications and administration
Fraud prevention and security
Accounting, legal, insurance, and other professional services

These providers include Wix and Google in connection with the services described in this Privacy Policy.

We may also disclose personal information:

To comply with applicable laws, regulations, court orders, subpoenas, or other legal processes
To law enforcement or government authorities when required or permitted by law
To investigate or prevent fraud, theft, security incidents, or misuse
To investigate accidents, incidents, or legal claims
To protect the rights, property, safety, or security of The Smoke House, our guests, customers, employees, or others
In connection with a merger, financing, acquisition, sale, reorganization, or transfer involving all or part of our business
With your consent or at your direction

We do not sell personal information in exchange for money.

Certain online advertising or analytics activities may be considered a “sale” or “sharing” of personal information under some privacy laws even when no money is exchanged. Our obligations regarding such activities depend on the technologies used on our website and applicable law.

12. Your Privacy Choices

Email Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those emails.

Cookies

You may be able to control cookies through our website's cookie controls and your browser settings. Your browser may also allow you to delete cookies that have already been stored.

Google Analytics

Google provides an opt-out browser add-on and other privacy controls that may allow you to limit certain Google Analytics data collection.

Accessing, Correcting, or Deleting Your Information

If you would like to request access to, correction of, or deletion of personal information you have provided to us, you may contact us at:

info@smokehouse1946.com

Whether we can fulfill a particular request depends on applicable law and our need or right to retain certain information for legitimate business, transaction, accounting, security, employment, or legal purposes.

13. California Privacy Rights

California residents may have additional rights concerning their personal information under applicable California privacy laws.

Depending on the law and whether it applies to our business, these rights may include rights to request access to, correction of, or deletion of certain personal information and other privacy choices.

California residents may submit privacy-related requests by contacting us at:

Email: info@smokehouse1946.com
Phone: 818-845-3731

We may need to verify your identity before completing certain requests. We may retain information when permitted or required by law, including information necessary for transaction records, accounting, taxes, fraud prevention, security, employment, or legal obligations.

If the California Consumer Privacy Act, as amended (“CCPA”), applies to our business, we will provide California residents with the disclosures, choices, and rights required by that law, including applicable rights regarding access, correction, deletion, and the sale or sharing of personal information.

We will not unlawfully discriminate against a consumer for exercising privacy rights provided by applicable law.

14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as permitted or required by law.

For example, we may retain:

Transaction and order information as necessary for accounting, tax, fraud prevention, and legal purposes
Mailing list information until you unsubscribe or we otherwise remove it
Customer communications as reasonably necessary to address requests and maintain business records
Private-event inquiry and booking information for a reasonable period for planning, customer service, recordkeeping, and legal purposes
Employment application information for a reasonable period for recruiting, hiring, recordkeeping, and legal purposes
Security camera footage for a reasonable period for safety and security purposes, with relevant footage retained longer when necessary for an incident, investigation, insurance matter, dispute, legal claim, or legal requirement
Website and analytics information in accordance with our analytics settings and applicable business needs

Retention periods may vary depending on the type of information, why it was collected, our business needs, and applicable legal requirements.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

We also rely on service providers, including Wix and payment processors, to maintain security measures appropriate to the services they provide.

However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us or our service providers.

16. International Visitors

The Smoke House is located in California, United States, and our website and business operations are based in the United States.

If you visit our website from another country, information collected through the website may be transferred to, stored in, or processed in the United States or other countries in which our service providers operate.

Privacy and data protection laws in the United States may differ from the laws of the country in which you reside.

Our website is generally intended to provide information about The Smoke House and its products and services in the United States. The fact that our website may be accessible from another country does not necessarily mean that we offer or market our products or services in that country.

17. Children's Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us at info@smokehouse1946.com.

18. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, or other online services operated by third parties.

Those third parties maintain their own privacy practices, and this Privacy Policy does not apply to websites or services that we do not control.

We encourage you to review the privacy policies of third-party websites and services you visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, service providers, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

If we make material changes, we may provide additional notice when appropriate or required by law.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information we maintain about you, please contact us:

The Smoke House Restaurant
4420 W. Lakeside Dr.
Burbank, CA 91505

Email: info@smokehouse1946.com
Phone: 818-845-3731
Website: www.smokehouse1946.com